Everything you need to know before getting started at om pilates — from Kiosk Reformer workouts and Group classes to memberships, studio access and recovery.
om pilates is open 7 days a week from 4am–10pm, giving you the flexibility to fit Pilates around your schedule.
Sessions must be booked through the om pilates app before attending.
om pilates is located in Southport on the Gold Coast, just 200 metres from Brickworks Ferry Road.
Free parking is available, making it easy to arrive, move and get on with your day.
om pilates is designed to give you the freedom to move on your own schedule, so the studio is not staffed at all times.
Our Kiosk Reformer sessions are self-guided, with step-by-step workouts displayed on your individual screen.
We also offer instructor-led Group Reformer classes and Private Pilates if you prefer more hands-on guidance.
Once you’ve booked your session, you’ll access the studio using the Kisi app on your phone.
Simply use the app to unlock the door when you arrive. The studio is secure, with CCTV and automatic door locking in place.
You don’t need any Pilates experience to get started at om pilates.
Our guided Kiosk library includes beginner-friendly workouts that take you through each movement step by step, or you can choose an instructor-led Group Reformer class or Private Pilates if you’d prefer more support.
Not sure what’s right for you? Just get in touch and we’ll help you choose the best place to start.
Yes. Children are welcome to wait quietly in the studio while you complete a Kiosk Reformer session, and babies may stay safely in a pram.
For safety, children must remain off the Reformers, Pilates equipment and massage chairs at all times.
You can view our full Membership Terms & Conditions anytime on our website.
This includes information about memberships, payments, cancellations, pauses, bookings and studio policies.
Each Reformer has its own touchscreen kiosk, giving you access to 1000+ guided Pilates workouts.
Simply book your Reformer, choose a workout that suits your level, goals and available time, put on your headphones and follow the instructor on screen at your own pace.
You can pause or change your workout whenever you need, giving you the freedom to make each session work for you.
Kiosk Reformer lets you work out independently, following a guided workout on your own screen at a time that suits you.
Group Reformer is instructor-led, with your instructor guiding the whole class through the session.
Both use our Reformers and give you a full Pilates workout — it simply depends on whether you prefer more flexibility or a group class experience.
Yes. All Kiosk Reformer sessions and Group Reformer classes need to be booked through the om pilates app before attending.
Booking ahead ensures a Reformer is available for you when you arrive.
Most Reformer sessions are around 45–50 minutes, depending on the workout or class you choose.
With Kiosk Reformer, you can choose from a range of workouts to suit the time you have available.
Wear comfortable activewear that allows you to move freely.
Grip socks are compulsory for all Reformer sessions. We also recommend bringing a water bottle.
Headphones are provided for our Kiosk Reformer workouts.
We have 8 Reformers, each with its own individual touchscreen kiosk for guided workouts.
This means you can enjoy your own workout while still being part of the studio environment.
Absolutely. You don’t need any previous Pilates experience to get started.
Our Kiosk library includes beginner-friendly workouts with step-by-step guidance, while our instructor-led Group Reformer classes and Private Pilates are available if you’d prefer additional support.
Pilates can be suitable during pregnancy, but every pregnancy is different.
We recommend speaking with your doctor or healthcare professional before participating and letting us know that you’re pregnant so we can help you choose the most appropriate option.
For more individual guidance, Private Pilates may be the best place to start.
If you’d prefer more hands-on support, you can book an instructor-led Group Reformer class or Private Pilates session.
Private Pilates is especially helpful if you’re new, returning after a break, or simply want more personalised guidance.
We offer two simple weekly memberships:
Unlimited — $60/week
Unlimited Kiosk Reformer workouts, Group Reformer classes and unlimited infrared sauna use.
Flex — $45/week
Two Pilates sessions per week, which can be used for Kiosk Reformer or Group Reformer. Flex members can add an infrared sauna session for $10.
Both memberships include access to our massage chairs.
Yes. We offer introductory options including our 7-Day Full Access and 28-Day Comeback, giving you the opportunity to experience om pilates before committing to an ongoing membership.
It’s a great way to try our Kiosk Reformer workouts, Group Reformer classes and studio facilities while finding a routine that works for you.
Yes. Memberships can be paused for up to 4 weeks within a 12-month period.
Simply contact us in advance if you need to arrange a pause.
After your initial 4-week minimum term, you can cancel by providing 14 days’ notice via email.
Your membership remains active during the notice period and any scheduled payments will continue as normal until your cancellation date.
You can cancel your Group Reformer booking at least 4 hours before class without a fee.
Cancellations within 4 hours of class or no-shows incur a $10 late cancellation fee.
Your membership begins from the start date selected when joining.
Once your membership is active, you can use the om pilates app to book your included Kiosk Reformer sessions and Group Reformer classes.
Absolutely. If you find yourself wanting to come more often, you can upgrade from Flex to Unlimited.
Simply contact us and we’ll help arrange the change for you.
Unlimited is ideal if you want to Pilates more frequently and enjoy unlimited infrared sauna access as part of your weekly membership.
We have two private full-spectrum infrared saunas available in our recovery area.
Sauna sessions are 45 minutes, giving you time to relax and unwind before getting on with your day.
Unlimited members receive unlimited infrared sauna access as part of their membership.
Flex members can enjoy sauna sessions for $10 per visit.
Yes. Sauna sessions need to be booked through the om pilates app to ensure a sauna is available for you.
Yes. You’re welcome to visit the studio just for your booked sauna session — you don’t need to complete a Pilates workout beforehand.
Bring a towel and water bottle, and wear whatever you feel comfortable relaxing in.
We recommend staying well hydrated before and after your session.
Yes. You’re welcome to listen to music or a podcast during your session. We simply ask that you use headphones so the studio remains peaceful for everyone.
Infrared sauna is commonly enjoyed as part of a relaxation and recovery routine.
The gentle heat provides a peaceful way to unwind, particularly after a Pilates session.
We have two premium massage chairs in our recovery area for members to relax and unwind.
Yes. Massage chair access is included with both our Unlimited and Flex memberships at no additional cost.
No. There’s no need to book — simply use one when it’s available during your studio visit.
We recommend sessions of around 15–20 minutes, particularly during busy periods, so everyone has an opportunity to enjoy them.
Absolutely. They’re a great way to relax and unwind after your Pilates session before continuing with your day.
Yes. If massage chair access is included in your membership, you’re welcome to visit the studio just to use the recovery area — you don’t need to book a Pilates session first.
We’re here to help.
Whether you’re unsure where to start, which membership is right for you, or how our Kiosk Reformer workouts work, simply get in touch and we’ll point you in the right direction.
